Learning & Development (L&D) teams have been under a lot of pressure post-pandemic as they have had to deliver on new skill needs of their respective organizations. All this while budgets were being cut, learners were adjusting to remote work, and members of the L&D function were experiencing the same changes as everyone else.

In order to meet the needs of a dynamic new workforce and a hybrid set-up, the L&D team had to adjust its strategies and approaches. With more people resigning than ever before ("The Great Resignation"), companies are seeing unprecedented waves of talent attrition. As a result, robust and meaningful learning experiences have become a critical part of keeping employees engaged.

Keeping the new workplace dynamics in mind, following points are essential for creating a workplace learning roadmap;

• All the learners cannot be in the exact location. The geographic distance and time zones are important factors.
• Building a level of trust. Leaders and employees in a hybrid workplace need to develop deeper levels of trust.
• Employees need to develop higher levels of transparency in their work processes, learning to leverage virtual tools for more collaborative efforts.
• Need to develop interactive and accessible feedback loops between learners and learning professionals.
• Collaboration between L&D and HR teams should be more effective ensuring seamless onboarding procedures, and ensuring that new employees get the support they need from the beginning of employment.
• In a hybrid workplace, learning strategies need to consider the strengths and weaknesses between instructor-led training (ILT), virtual instructor-led training (VILT), blended solutions, and fully online training solutions.
• Learners should not feel neglected or ignored if there’s a lack of face-to-face interaction.

Therefore, to deliver effective training in a hybrid workplace, we need to adjust both the content and the delivery method. Consider the following learning strategies to plan out your next training session.

1. Easy communication:
   Communication training is essential for in any training, especially with remote employees. In a hybrid workplace set-up, employees have to learn how to communicate with people in different locations. Your training content should reflect the communication challenges that distributed teams face. For example, you might want to train people on using a new software tool. Crafting an email or making a presentation alone may sound like a basic task, but preparing a virtual session could help avoid miscommunications, especially between team members who’re in different time zones or locations.


2. Reduce in-person training:
   It can be difficult to balance in-person training with remote training, especially when schedules and locations are constantly changing. Live training sessions can leave remote employees feeling left out, and it's hard to be inclusive when some employees are attending in person and some are online.
   
   So it’s better to transition most or all of your training to your learning management system (LMS) and make it self-paced to ensure equal access and allow each employee to have the same training experience.


3. Trainer pool:
   When you move everyone to eLearning, you’re not limited by the risk of taking people away from their jobs to the office just for training.
   
   Therefore, you need experienced trainers that are well-equipped and well-trained to provide online training (recorded or live), keeping the engagement also high. It is always good to have a pool of trainers, with expertise in different training solutions, readily available to get started as soon as they are needed. Just like TurboTech, a Comprehensive Technical Training Solution from TeamLease EdTech, that comes with a choice of over 10,000 certified trainers and gives the fastest TAT.


4. Interactive dashboard:
   A big perk of hybrid work set-up for many companies is that they can invest more in eLearning for their employees. Asynchronous (or self-paced) training is perfect for employees who are working across locations and time zones.
   
   This type of training lets people complete it at their own pace, whenever and wherever it's convenient for them. A good LMS (learning management system) can help with this by hosting dynamic, engaging content and automating and managing individual learning. You need a great LMS that is also fun and easy to use because of the interactive dashboard feature.


5. Customized content:
   Every team is different and so is their work of nature. Similarly, employees coming to work may have to learn different skills as compared to remote employees. Like, training on workplace hazards might be relevant only for in-office employees, whereas cybersecurity training should be a mandatory course for all remote team members.

The best solution to train your hybrid workforce

Choosing online training so that everyone gets access from anywhere, the content of the training session and how you’ll engage your learners are important factors in building a successful hybrid workplace.

And it’s okay to get overwhelmed with the amount of work coming your way.

You have an opportunity to save your time and money with TeamLease EdTech’s IT Training solution TurboTech. With 10,000+ trainers available on the portal, and the most affordable and user-friendly dashboard, you can train your IT employees in the most seamless and easy way.

Contact us for more information and we’d be happy to answer any questions.